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Terms and Conditions

Your use of this website www.goodyboxes.co.uk and any product or service contained within constitutes acceptance of these Terms & Conditions. These terms and conditions may be amended at any time by updating this page.

Pricing Policy

Goodyboxes make every effort to ensure that the pricing and product information displayed on this website is correct and up to date. However, if an error in the pricing of a product is found Goodyboxes cannot be held responsible as information may sometimes be out of date. The user acknowledges that information, products and services on this website may include errors or inaccuracies.

Postage & Packaging

Postage and packaging to the mainland UK is free of charge. Goodyboxes uses a variety of delivery services and always obtain proof of posting. Goodyboxes aim to despatch all orders within 1 working day (except if officially closed, eg Christmas and New Year). If this is not possible then an email will be sent after your order is received. Customers outside of the UK may incur a postage charge depending on location. Please enquire before placing an international order.

Contract

For non-account customers full payment for the Goodyboxes goods that you order must be received before your order can be accepted. Once payment has been received a confirmation of your order will be sent by email to the email address provided by yourself. Our acceptance of your online order brings into existence a legally binding contract between us. Please check this confirmation email carefully and notify us immediately by email if there are any errors.

We reserve the right to cancel the contract between us if:

  • we have insufficient stock
  • we cannot deliver to your area
  • one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we have to cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card within 30 days of your order. We will not be obliged to offer any compensation for any disappointment suffered.

For account customers full payment must be received within 30 days of the date of the invoice for the Goodyboxes goods that you order. The invoice date will be the dispatch date of the Goodyboxes goods. Once an order has been received a confirmation of your order will be sent by email to the email address provided by yourself. Our acceptance of your online order brings into existence a legally binding contract between us. Please check this confirmation email carefully and notify us immediately by email if there are any errors.

We reserve the right to cancel the contract between us if:

  • we have insufficient stock
  • we cannot deliver to your area
  • one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we have to cancel your contract we will notify you by email or telephone. We will not be obliged to offer any compensation for any disappointment suffered.

Cancellation Policy

At Goodyboxes customer satisfaction is of paramount importance. You have the right to cancel your order or purchase, provided you let us know within 7 working days from the day you receive the product. You must let us know by letter, fax or email. Upon receipt of your cancellation we will within 5 working days refund the full cost of your purchase, including any taxes and any delivery charges. You may cancel for any reason, eg if the product is faulty, or if you've just changed our mind. 

We would appreiciate it if you would return the product to us using its original packaging by Royal Mail - we suggest you ask for proof of postage. We will immediatley refund to you the return postage costs, but we may ask you for verification, so please remember to get a reciept from the Post Office. You will need to return the item(s) to: Goodyboxes, Dolcniw, St Clears, Carmarthen, Carmarthenshire, SA33 4NB.

Customer Details

We never sell or pass on our customer details. In addition we do not store customers' credit card details. In fact all our credit and debit card online payments are processed by Paypal's secure encrypted system which means that we never even see our customer's credit or debit card details.

Company Set-Up

Goodyboxes is a division of Steelcad Wales Ltd, Company No. 6566643, Vat Reg No. 930 3449 40

Liability Disclaimer

The entire liability of Goodyboxes for any claim shall not exceed the price of the products supplied by Goodyboxes. Every effort has been made to ensure that this website is free from any computer viruses or similar. However Goodyboxes or their agents cannot be held responsible for any damage or loss incurred by using this website.

In no event will Goodyboxes, their employees, contractors, suppliers, agents, affiliates or assigns be liable to ANY party for any indirect or direct or consequential or incidental costs arising out of or in connection with this agreement, web content or website links.

Third Party Links

Goodyboxes is not responsible nor liable for your use of any other websites which may be accessed via links within this website. Goodyboxes is not responsible for their content. Any such links are provided as a service to users of this website and their inclusion in this website does not constitute an endorsement by Goodyboxes.

Intellectual Property

The Goodyboxes website, content, imagery and text cannot be copied or edited without our express prior written permission. All our designs are protected by copyright.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

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